RESERVATIONS, MEMBERSHIPS + STUDIO POLICIES
Do I need to reserve class ahead of time?
We strongly recommend it. Classes can and do fill up. Walk-ins are always welcome, but if the class is full, you may be placed on the waitlist.
If you know you want to be there, snag your spot early.
How early should I arrive, and what happens if I’m late?
Please arrive about 15 minutes before class starts. This gives you time to check in, get settled, set up your space and talk to your teacher if you’re new or need modifications.
We have integrity with our class start times. If class says it starts at 9:00, we start at 9:00. Late arrivals can be distracting to the teacher and everyone already in the room. There may be exceptions, but for the most part, you need to be on time to take class.
What is your cancellation and no-show policy?
Please cancel your reservation at least 3 hours before class begins. Cancellations made within the 3-hour window and no-shows will incur a $15 fee.
Our classes have limited space. Canceling early gives someone on the waitlist a chance to get into class and helps us keep things fair for everyone.
Can I pause, cancel or get a refund on my membership?
We do not pause or freeze memberships. If you need to take a break, you’re welcome to cancel and sign back up when you’re ready to return.
If you sign up for our 3-Month Unlimited Membership, you are committing to a minimum of three months. After that commitment has been fulfilled, you may cancel.
To cancel, please email the studio or text us before your next billing date. Membership cancellations are your responsibility. If your scheduled payment processes before you cancel, we do not issue a refund for that payment.
All sales are final. We do not offer refunds.
